Frequently Asked Questions > General Questions > Error starting BBScanner: Class 'net.rim.device.api.ui.component.KeywordFilterField'
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This error indicates your BlackBerry is running a version of the BlackBerry OS that is earlier then 4.5.
At this time, you must be running OS version 4.5 or later to use BBScanner.
For information on upgrading your OS, go to http://www.blackberry.com/upgrade and/or check out the device-specific forums at http://www.blackberryforums.com
Last updated on July 25, 2009 by Gordon